Legal Pages

Any visitor to or user of Assignment Cheap website, or any of its apps, subsidiaries, or affiliate websites is now informed that we use cookies. We may also use such tools as web beacons and other technology that identifies browsers, access points, navigational behaviors, and dates and times at which you accessed our channels.

We want to be fully transparent about our use of cookies and other technologies so that our visitors have full trust in how we are tracking and storing their behaviors relative to our digital channels. Thus, we are providing the details of exactly what our tracking does and why we track use of those channels.

If, after reading this policy, you still have questions, we urge you to contact us at support@assignmentcheap.com for further clarifications.

There are two other policies that impact visitors and users – Privacy Policy and Terms of Use. We urge you to review these policies as well and to contact us with any questions you have.

What are Cookies?

The most basic definition is that they are little files that are placed in your device when you access a website. You have probably seen notifications from websites that they use cookies, along with the option not to agree to that usage.

These little files track your behavior on the site – the pages you access, how long you stay on those pages, etc. But the most important use of cookies is so that a site can “remember” you when you come back and direct you to that content and pages that you last visited. We use cookies for this purpose.

Types of Cookies:

You should know the types of cookies that websites, including ours.

Persistent Cookies: These cookies will remain on your device even after you have exited from a website or app. The purpose is one of convenience for you. When you return to that same site, that site will know where you have been and can let you re-visit the same places you visited the previous time. The idea is to give you a better user experience each time you return.

Session Cookies: these cookies are used to gather aggregate data about all visitors to a site. They track where users go, what time they access the site, how long they remain on each page, and where they exit. This information allows sites to analyze the usability and experiences, in order to improve their sites. Session cookie disappears once a visitor leaves the site.

First-Party Cookies: These are essentially persistent cookies, and we do use them. They will be placed in your device and will remember where you have been. When you return, that information takes where you have been before.

Third-Party Cookies: Third-party sites on our site may place cookies. These are other enterprises that we have contracts with to provide certain services to us, such as payment processors or companies that track and analyze aggregate data and provide analytics reports to us.

User Consent to Cookies: We do need cookies for our visitors and users to have a good experience on our site.

Other Types of Technology We Use

Web Beacons: This technology does not collect any information on visitors but, rather, works with cookies to gather anonymous and aggregate behavior on our site. The data is synthesized for the purpose of evaluating user experiences on our site, so that we may make improvements and modifications.

Other Technologies: Some technologies, such as Flash, are cookies that are shared. We do not use these, nor do we hold any information or share such information. When you access our site, we notify you that we use cookies and that you automatically agree to them by proceeding to use our site, along with other technology we use.

Any visitor to any site can refuse to agree to the use of cookies, by adjusting their web browsers. All browsers have instructions for doing this. If you do this, though, understand that your experience on any site will be negatively impacted.

When a visitor voluntarily provides personal information to use n the course of using our site, that information will also be placed in a cookie. The cookie will be sent to your browser. When you come back again, your browser will send that cookie back to us. This will continue to happen every time you return, no matter how you navigate through our site. When you do visit new pages on our site, these will be added to the cookie.

Why We Use Cookies and Other Technologies

As already stated, our primary purpose is to provide our visitors and users with a good experience on our site, app, pages, etc. Cookies will let visitors navigate throughout site easily, gather the information they want or need, and access any sections of our site that we might have “reserved.” It also allows users to place orders for products and services.

We are not trying to capture your personal information for any purpose other than your use of our site. You only give us your personal information when you choose to do so, in order to subscribe to offers, emails, and to make purchases. We do not sell, lease, or trade your information, and we do not use it for marketing purposes, except as you choose to subscribe to our email and/or newsletter offers and promotions.

You can block cookies, but there is much that you will not be able to do on our site, certainly not make any purchases. We also cannot guarantee your security.

Some of our cookies are what we call “performance” cookies. They track anonymous visitor and user behavior and inform us if there are issues with load speed, with broken links, or other problems on pages of our site. We monitor the functions of all our pages and apps on a continuing basis so that we can fix any problems that our performance cookies alert us about.

Using Cookies for Marketing (First- and Third-Party)

Some of our cookies are used to track your preferences on our site, so that we may offer you products and/or services that you might be interested in. We also use these cookies to track the success of our advertising strategies.

These cookies will collect your browser and IP address.

Again, you may always block such cookies through your browser, and your browser will always have the methods for doing this. When you choose to block cookies, you are also choosing not to have the full use of our website, pages, and other content.

If you have consented to cookies and ever wish to delete them, you can do so through your browser, following these instructions.

Money Back Guarantee allows the Customer to request reimbursement in cases which are described below.

If the Customer’s request does not fit into any category, he/she can contact the Support Team to discuss the nature of the request and it will be considered. 

Order Cancellation

If a Customer decides to cancel an Order, the following rules apply:

1. If the Customer decides to cancel an Order when no Writer has been assigned, then the Customer has the right to a 100% compensation.

2. If the Customer decides to cancel an Order when a Writer has already been assigned, the amount of compensation cannot exceed 70%, because the writers work must be compensated.

3. In case the Writer is assigned and more than half the deadline has passed, the Customer is entitled to a 50% compensation.

* In case of Order cancellation, the Customer cannot use any of the products or drafts that have been provided prior to cancellation and all copyrights go back to the Company.  

Late Delivery

In case of delayed delivery of a product, the Customer is entitled to a Time Delivery Difference Compensation, which is calculated in every case separately, depending on the initial deadline and the time of delay.  

For long-term Orders (14 days+), the amount of compensation shall be 7%.

Compensation for delay cannot be provided if:

1. The delay was a consequence of actions made by the Customer. This includes a delay in payment, delay in the provision of necessary sources or failure to respond to questions or requests from us in a timely manner.

2. The inability to receive the product on time due to technical complications of Customer’s internet provider, Browser, or any system malfunctions. 

3. The Customer provided a deadline extension voluntarily.

Bad Quality Claims

1. If the Customer is not satisfied with the provided product and would like to get a compensation, the Quality Assurance Team will conduct an investigation. The Customer needs to provide detailed feedback that indicates a mismatch in the Order instructions. The resolution of the Customer’s claim will be based on the result of investigation.

Note: in an instance where a bad quality claim is filed, and the order was previously sent for Revision, a compensation will not exceed 70%, because a request for Revision indicates that that customer has partially approved of the piece.  

2. If the claim for a compensation is due to a bad grade, such cases cannot be considered valid. The paper that is created by the Company is for reference purposes only and is not ready for any submission.

3. If the claim is that the paper is unoriginal, a “Turnitin.com” report is required. There will be no other reports that can be accepted to conduct an investigation by Quality Assurance Team.

4. If the compensation is requested for Editing, Proofreading or Formatting Order, the investigation will not be conducted if a bad quality claim is of contextual nature. Editing, proofreading and formatting services do not presuppose input to the original context. 

5. If a compensation request is for an order with a 3-hour or 6-hour deadline, this request may be declined. This is due to the fact that the quality of a rush order may be compromised because of the small time frames.

Please keep in mind that by placing a rush order, you agree to the stated terms and they may not be argued.

Order Details/preferences

1. Any Purchased Order Preferences are non-refundable as are inseparable from the initial product and service provided.  The only exceptions are ‘Draft’, ‘1-page summary’ or ‘Plagiarism report’ features, if they are not provided to the Customer in addition to the product.

2. The Customer may select a Writer to work on the Order by indicating his/her ID number in the ‘Preferred Writer ID’ field on the Order form. By doing so, the Customer acknowledges that there is no 100% guarantee that the specific Writer is available to work on the Order. Should such instance occur, the Company reserves the right to assign the best available specialist in the Subject Area of the Order, matching Preferred Writer performance level. Compensatios for the cost of the Preferred Writer feature can only be placed in the customer’s account toward a future order.

3. A non-applied discount cannot be compensated in any way.  It is Customer’s sole responsibility to track the accuracy of all Order Details, including the “Discount” field. The Customer may consult our Support Team in Order to check the availability of discounts.

Procedure 

In Order to submit a compensation request, the Customer must contact the Support Team within 2 months after the Order was completed.

The Billing Department representative requires 5 days to review the request, and will contact the Customer with a resolution over the phone or by e-mail. 

Our representative has the right to request any additional information from the Customer that is required to process the claim correctly. 

Refund processing

Once the Customer receives a refund confirmation, the Company will process it within 5 business days from the confirmation date. Please note, that the Company cannot be held responsible for any Bank Transfer fees, peculiarities of transfer, and possible delays occurring due to Bank service issues.

Refunds can only be processed if they are more than 10 (Ten) USD. If the transaction is for a smaller amount - it cannot be processed due to the fact that it barely covers transaction fees both of Company and Clients’ bank. Any refund amount less than $10 will be applied to the customer’s account for use toward a future order.

1. Interpretation of the Terms

1.1 Agreement refers to these Terms and Conditions.

1.2 Terms – the Company - refer to Assignment Cheap the provider of academic writing services to Customers.

1.3 Terms - the Customer - refer to the person or persons who submit Orders with the Company and abide by the Terms and Conditions described in this Agreement.

1.4 Messaging System is the software that ensures uninterrupted communication between the Customer and the Writer, or with a Support Team Agent.

1.5 Order refers to the actual request for a Product sent to the Company by the Customer. It includes particular requirements and a specification of sources to be used in writing.

1.6 Product is the result of the Order, an original piece, written and delivered to the Customer, in accordance with his or her specifications, as a digital document.

1.7 Product Revision is a request sent by the Customer for editing the final version of the Product, based on the initial requirements of the Order.

1.8 Support Staff refers to the Company’s structural unit responsible for coordinating and assisting the Order process.

1.9 The Writer is a person employed by the Company as a freelancer who provides research and writing services to the Customer according to the Company Agreement.

1.10 The term – Personal Credit Balance – refers to the personal account of the Customer with the Company that stores Credits of the customer, added to his/her personal balance, to be used to offset the cost of orders, as s/he chooses.

1.11 The term – Affiliate Program – refers to a special program targeted at existing Customers of the Company.

2. Order Placing and Registration

2.1 The Customer may place the Order by filling out the Order form on the Website of by asking Support Staff to assist him/her with it

2.2 The Order Form specifies the scope of work, Order parameters and delivery terms. It is the Customer’s personal responsibility to provide exact, full and final information on the Order form, or to the Company's Support Staff that will submit the Order on his/her behalf.

2.3 In addition to the Order requirements, the Customer is required to register his/her profile with the Company by providing his/her name, e-mail address, country of residence and phone number. Should any of these parameters change over time, it is the Customer’s responsibility to update the profile accordingly or notify the Support Staff about the necessary changes.

2.4 Once the Customer’s profile is created, based on the information that is provided during registration, the Customer should not attempt to create another profile by providing different credentials when placing a new Order. The Customer is required to communicate and do business with the Company using one and only one profile, created during the first purchase. Should multiple accounts be created, the Company has the right to merge multiple accounts in one profile to keep the purchase history up to date.

3. Order Payment

3.1 The payment for the Product is calculated according to the Company’s pricing and should be paid in advance. The Company starts to process the Order only after the payment for the Product is made and is authorized.

3.2 The Customer can provide payment in instalments, when requested, as long as the following terms are followed:

• The price of the Order should be $500 (USD) or higher.
• The first part of the payment should be paid right after the Customer receives the first payment link.
• Writer delivery schedule is strictly tied to the payment schedule, which means the Customer will receive the part of the product, which was covered by the payment. In order to receive the full paper, a complete payment for the Order should be provided by the Client.

* Company representatives reserve the right to refuse a Customer in splitting the payment if such a step might comprise successful Order fulfillment.

** If the installments are not issued within a specified time frame, the company reserves the right to temporarily suspend the Order fulfillment until the due amount is received.

3.3 Order can be paid via Credit Card, PayPal, Wire Transfer (payment via this method may take up from 3 to 14 business days) and/or Personal Credit Balance.

3.4 The Company’s platform for all payments is PayPal, which requires the Customer to go through PayPal check-out in Order to pay for the Order; To pay for the Order using Credit Card, the Customer is required to fill in the PayPal form. Such actions will not create a permanent PayPal account, but are required to proceed with a one-time transaction.

3.5 The Company is not responsible for any technical or procedural issues that may occur while the payment is processed by PayPal. These may include, but are not limited to:

• The payment falling under PayPal Review, which means the payment is not released until the investigation by PayPal is done.
• The payment being done via E-check (electronic check), which is an electronic version of a paper check used to make payments online. It can take up to 10 days for an E-check to get delivered.
• Technical issues with the PayPal platform or Customer’s Bank.

If the transaction fails, the Customer should check the balance on his/her card, online purchase restrictions and card validity before contacting the Support Staff for assistance.

4. Discounts

4.1 The Company commits to equal access to Promotional and Loyalty Program discounts for each Customer.

4.2 The discount code may only be applied to Orders that are $25 (USD) and over in price.

4.3 The discount code can be applied by placing the Code in the ‘Discount code’ field on the Order Form. Should the code not be provided in the corresponding section, the discount will not be applied.

4.4 The Customer may use ‘First-time Discount’ only once.

4.5 Only one discount may be used per order. Multiple discounts/offers cannot be combined on the same order. 

5. Customers Personal Credit Balance

5.1 Personal Credit Balance is a way of payment for Customers within the system. The Balance is created by storing a certain amount of money to Customer’s personal account on the Website, to be applied to future Orders.

5.2 One Credit is equal to One USD.

5.3 The funds can be transferred to the Credit Balance only with Customer’s confirmation. Once the funds are transferred to a Credit Balance, the amount that is stored is non-refundable and may be used to pay for future Orders only.

6. Order Process

6.1 Order validation. The Company reserves the right to re-check the Order details after the payment, to confirm the matching of the requirements indicated while filling out the Order form and any other requirements provided manually by the Customer via any communication channel. Should cases of mismatch occur, the Support Staff will contact the Customer to clarify and finalize the details.

6.2 Order volume. By the Company Standards, Order volume is measured in words only. 1 page Double-spaced is equal to 275 words, and 1 page Single-spaced is 550 words accordingly.  

6.3 Change of Order details. The Customer may provide changes to the scope of work by contacting the Support Staff. Changes that influence the volume, urgency or complexity of the Order may require additional payment, which will be discussed with the Customer.

6.4 Resources. Should a specific source be required for Order completion, the Customer is responsible for providing it to the Writer. The Customer should upload the source(s) before the Writer is assigned in order to assure on-time delivery. If the source is provided late, extra time for Order completion will be required. 

6.5 Communication. The Customer may contact his/her Writer via the Messaging system, which is available from Customer’s personal profile on the Website. The option is located in the specific Order page, on the top right. The Messaging system is similar to E-mail communication, but is more Secure for Customers to use. The Customer may also contact the Support Staff 24/7 via  Online Chat, E-mail or phone.

6.6 Progress tracking. The Customer may track the progress of the Order by going to his/her Order page in the personal account. As well, the Customer may get updates from the Writer or the Support Staff by contacting them via the above-mentioned communication channels.

6.7 Order delivery. The Company is held responsible for the delivery of the Product within the given deadline. If additional time is required due to the complexity of the task, the Support Staff will contact the Customer. The completed order may be downloaded from the Customers personal account on the website. The Customer is held responsible for downloading the product in a timely manner. The Company cannot be held responsible for technical issues from the Customer’s side, which have prevented him/her from downloading the product on time.

7. Order Revision

7.1 The Customer is entitled to free amendments to his/her Order within a 14-day period after Order delivery. If Revision is required at a later time, the Customer will need to pay additionally, depending on the complexity of the Revision.

7.2 The Customer can submit a Revision Request with the help of ‘Feedback’ form or “Any Improvements Required?” in the personal account.

7.3 A free Revision can be provided only if the initial instructions and the instructions for the Revision match. The Company is entitled to ask for additional payment in order to complete the Revision, if the revision instructions contradict the initial Order instructions.

7.4 The Revision deadline cannot be less than the original deadline indicated in the Order form.

8. The Use of Product

8.1 The Orders produced by Assignment Cheap are not intended to be submitted as Customers’ own work. The primary purpose of the Product is to be utilized as a reference or a sample for his/her own work. 

8.2 The Company strictly abides by all Copyright laws. Any opposing activity is a responsibility of the Customer if he/she breaks the Company's Terms & Conditions. 

9. Affiliate program

9.1 Registered Customers have the chance to participate in the Company's Affiliate Program, which entails receiving a Credit for referring friends and acquaintances who then place orders. More information on the Affiliate program can be found in the Customer’s Personal account.  

10. Miscellaneous Provisions

10.1 All Terms and Conditions that define the rights and obligations of both contract parties, the Customer and the Company, are listed in this Agreement. This document solely, its statements, promises or inducements, are to be considered valid or binding. After accepting the Terms and Conditions, this Agreement supersedes all previous verbal or written communications and/or Agreements between the parties.

10.2 The Customer accepts that if a certain portion of the Terms and Conditions is in conflict with any state law, it will not affect the rest of the document. The Customer’s rights and obligations will continue to be in force for all other terms of this Agreement.

11. Limitation of Liability  

By accepting the above Terms and Conditions of this Agreement the Customer agrees to release and not hold the Company or its employees, shareholders, officers, agents, representatives, directors, affiliates, promotion, subsidiaries, advertising and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the “Company’s Affiliates”) responsible for any and all losses, rights, damages, claims, and actions of any kind, arising from or related to the products, including but not limited to:

(a) telephone, electronic, hardware or software, Internet, network, email, or computer malfunctions, failures or difficulties of any kind;

(b) failed, garbled, incomplete or delayed computer transmissions;

(c) any condition caused by events beyond the control of the Company, that might cause the product to be corrupted, delayed or disrupted;

(d) any damages or losses of any sort arising in connection with, or as a result of, utilizing the services;

(e) any printing or typographical errors in any materials associated with the service.

12. Dissertation Services

1. The Customer should provide a specific end date to his/hers dissertation project in order for the company to process the order correctly. The 'End Date' cannot exceed 8 months from order placement date.
2. If the dissertation project is required to be submitted by Chapters, deadlines should be provided for each Chapter.
3. If the dissertation project is required to be submitted by Chapters, they are provided one by one after confirmation of the previous Chapter by the Client. The writer cannot work further on the order without confirmation of his/her work.

13. Amendments

Customers accept that the Company can modify its Terms and Conditions determined by the Agreement; modifications will be posted; however, it is recommended and strongly advised, that they review these pages regularly.